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Monday, July 19, 2021

Rover Dog sitter does not do any vetting of dog sitters

 We tried River dog sitter where we left our dogs with dog sitter.

2 out of 4 times, there were too many dogs at the same time handled by just 1 person and we had injury to deal with while abroad. Luckily our son was in town and he took dogs to the vet. It took 2yrs for Rover to disqualify that dog sitter.

We interviewed 2 others taking care of dog sitters. One was accepting big dogs in downtown area with a very small yard. That person should not have been allowed to dog sit even a single big dog let alone 2. One was a teen ager on a tourist visa visiting her sister with no dog experience and legally allowed to work in the US.

We hired a dog sitter to stay in our house and take care of the dogs. 2 times the dogs were fed 3 hrs late and we had to call a neighbor to help. 2 times, the dogs almost left out compound because of damaged fence panels not noticed by dog sitter before letting the dogs out and once when gardener would come from a side gate and dogs should not have been allowed outside. On a hot day dogs were left in the back yard all day. When we came home we found that both dogs lost a lot of weight because they were underfed. This dog sitter was barely in the house and rushing to her parents house for food and shower. She was just not equipped to stay in our house and take care of the dogs. She actually complained to Rover that we were rude to her when we almost lost our dogs due to her and 2 times they were exposed to high heat and hunger.

Rover gave us no compensation and no phone call either.


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